Redeem guide
How to Redeem a TikTok Gift Card
Add Coins on the web, then spend them on Gifts and LIVE
A TikTok gift card is redeemed on the web, not in the app — the PIN adds Coins to whichever account you are signed in to. Follow the steps below, then spend the Coins in the TikTok app.
Quick Answer: Redeeming Your TikTok Gift Card
To redeem a TikTok gift card, go to tiktok.com/coin/redeem, sign in to the account that should receive the Coins, and enter the PIN code from your card. The Coins land on that account’s balance within seconds, ready to spend on Gifts and TikTok LIVE.
Adding Coins from Your TikTok Gift Card
TikTok redeems gift cards on the web only — there is no in-app redeem field. The PIN converts straight into Coins on the account you are signed in to, and those Coins are then spent inside the TikTok app, so sign in to the right account before you start.
On the Web (tiktok.com/coin/redeem)
The redeem page works in any desktop or mobile browser. This is the only place a TikTok gift card is accepted.
- Go to tiktok.com/coin/redeem and sign in to the TikTok account that should receive the Coins.
- Enter the PIN code from your gift card exactly as it appears in your delivery email.
- Select Redeem to add the Coins to that account’s balance.
- Open the TikTok app or website and spend the Coins on Gifts, including supported LIVE gifting.
Double-check the signed-in profile before you submit the PIN — the Coins attach to whichever account is active at redemption time, and TikTok cannot move them to a different account afterward.
What TikTok Coins Buy — and Why You Redeem on the Web but Spend in the App
A TikTok gift card does not add store credit; it adds Coins, TikTok’s in-platform currency. Once the Coins are on your balance, you spend them on virtual Gifts — the animated icons you send on regular videos and during TikTok LIVE to support a creator. Each Gift shows its Coin cost, and that amount is deducted from your balance when you send it.
The split surprises people: redemption happens on the website, but spending happens in the app. TikTok routes gift-card redemption through tiktok.com/coin/redeem rather than an in-app field, then the Coins you added appear in the same balance you see under Profile → Menu → Balance in the app. Coins stay on the account as long as it is active; they cannot be withdrawn as cash, refunded, or moved to another account.
- Use it for: Coins to send Gifts on videos and during TikTok LIVE.
- Won’t work for: cash withdrawals, refunds, transfers to another account, or TikTok Shop purchases.
Why Your TikTok Gift Card PIN Isn’t Working
Most TikTok redemption problems trace to one of the issues below. Match what you saw on screen to the matching item before contacting support — the fix is usually a quick check on which account you are signed in to or where you are trying to redeem.
The Coins landed on the wrong account
TikTok adds the Coins to whichever account is signed in at tiktok.com/coin/redeem when you submit the PIN, and it does not move them afterward. If you do not see the Coins, you were likely signed in to a different TikTok account. Sign out, sign back in to the account you actually use, and confirm the balance there.
You’re trying to redeem inside the TikTok app
TikTok does not currently offer a gift-card redeem field in the app — only the web flow accepts a PIN. If you can find Get Coins and Recharge in the app but no place to enter a card, that is expected. Open a browser, go to tiktok.com/coin/redeem, and redeem there; the Coins are then spendable in the app.
“Recharging Coins from a gift card isn’t available in your country”
TikTok states that gift-card redemption is not available everywhere, and the option depends on the country your TikTok account is registered in. If the redeem page rejects the card or hides the option, your account region likely does not support gift-card Coin recharge. Use an account registered in a supported region, or recharge Coins another way where gift cards are not offered.
“Invalid PIN” or the field rejects your code
This is almost always a typo. Enter the PIN exactly as it appears with no extra spaces, and watch for look-alike characters — a capital “O” versus a zero, or a “1” versus a lowercase “l”. Copy-pasting the PIN straight from your delivery email avoids most of these mistakes. A PIN that reports as already redeemed has been entered on an account before and cannot be used again.
Where to Buy a TikTok Gift Card Online
People come back for another TikTok gift card for one of two reasons: they have spent the Coins from the first one supporting creators, or they want to top up Coins without putting a card on file with TikTok. A gift card is the cleanest way to load Coins for Gifts and LIVE.
Buy a TikTok gift card online from MyGiftCardSupply — the PIN is delivered by email, so you can redeem it at tiktok.com/coin/redeem the same day you order. Sign in to the account you actually use before entering the PIN, since the Coins attach to whoever is signed in.
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