Redeem guide

How to Redeem a Steam Gift Card

Q: How do I redeem a Steam Wallet code?

Sign in at store.steampowered.com/account/redeemwalletcode, enter the 15-character code, and click Continue. The same code also works in the Steam desktop client under Games > Activate a Product on Steam > “I want to redeem a Steam Wallet Code”, and in the Steam mobile app under the account menu’s Wallet section.

Q: Where do I enter a Steam Wallet code?

On the web: store.steampowered.com/account/redeemwalletcode. In the Steam desktop client: Games menu > Activate a Product on Steam > follow the wizard and choose the Wallet Code option. In the Steam mobile app: menu > account name > Wallet > Redeem a Steam Wallet Code.

Q: Why is my Steam gift card not working?

The five common causes are a currency mismatch between the code and your Steam account region, a typo in the case-sensitive 15-character code (O vs 0, I vs 1), a retail card that wasn’t activated at the register, a single-use code that someone redeemed before you, or confusion between a Steam Wallet Code and a game key. See the section above for the fix in each case.

Q: Can I redeem a Steam gift card from another country?

Only if your Steam account is set to the same currency as the code. A USD Steam Wallet Code only credits a USD Steam account, EUR codes need a EUR account, and so on. Steam allows region updates through Steam Support after a recent matching-region purchase, but it doesn’t let accounts switch freely.

Q: Do Steam gift cards expire?

No. Steam Wallet Codes don’t expire, and once redeemed, the funds in your Steam Wallet have no expiration either. A code sitting in your inbox or on the back of an unscratched card is still good years later.

Q: How long does Steam gift card redemption take?

Seconds. The Wallet balance updates immediately after you click Continue, and the new total is available for the next Steam Store purchase or in-game transaction.

Q: Can I transfer my Steam Wallet balance to another Steam account?

No. Steam permanently binds redeemed Wallet funds to the account that submitted the code. Steam Support cannot move balances between accounts, even with proof of purchase — sign in carefully to the right account before redeeming.

Desktop client, mobile app, or the web — and what to do when a code won't take

Steam Gift Cards carry a 15-character Steam Wallet Code that credits funds straight to your Steam Wallet. The same code works in the Steam desktop client, the Steam mobile app, and on the Steam website.

Code format

15-character code

Enter all 15 characters exactly as shown on your card.

Jump to redeem steps

Adding a Steam Wallet Code to Your Account

Steam Wallet codes go to one place — your Steam Wallet. To redeem one, sign in at store.steampowered.com/account/redeemwalletcode, enter the 15-character code, and click Continue. The funds appear in your Wallet immediately, spendable on any Steam Store purchase — games, DLC, hardware, or gifts. The same code also works in the Steam desktop client and the Steam mobile app.

Three Ways to Redeem a Steam Wallet Code

Steam accepts the same 15-character Wallet Code on three surfaces: the Steam website, the Steam desktop client (Windows, macOS, Linux), and the Steam mobile app. The destination is always the same Steam Wallet tied to the signed-in account, and the currency conversion follows the account’s region setting. Pick whichever surface you already have open.

On the Web

The web flow is Steam’s documented canonical path and the one to use when you don’t have the desktop client installed — any browser on any device works.

Go to store.steampowered.com/account/redeemwalletcode.
Sign in to your Steam account (or click Join Steam if you don’t have one yet).
Type or paste the 15-character Steam Wallet Code into the Wallet Code field. Steam auto-formats the dashes for you.
Click Continue. Steam confirms the amount and adds the funds to your Wallet in seconds.

The same URL works on a phone browser if you’d rather avoid the mobile app — sign in once and the code submits the same way as on desktop.

In the Steam Desktop Client

The desktop client redeems through the same wizard it uses to activate game keys — the wizard branches into the Wallet Code flow once you tell it that’s what you have.

Open the Steam client on Windows, macOS, or Linux and sign in.
From the menu bar, click Games > Activate a Product on Steam…
Click Next on the welcome screen, agree to the Steam Subscriber Agreement, then choose I want to redeem a Steam Wallet Code.
Enter the 15-character code and click Continue to credit your Steam Wallet.

If you have several wallet codes to stack, run the wizard once per code — Steam aggregates the totals on the Wallet balance.

In the Steam Mobile App

The Steam app (iOS, Android) carries the same code-entry option as the desktop client, useful when the card is already in your hand and the phone is closer than the PC.

Open the Steam mobile app and sign in if prompted.
Tap the menu icon (top-left) and choose your account name, then tap Wallet.
Tap Redeem a Steam Wallet Code.
Enter the 15-character code and tap Continue. The Wallet refreshes immediately with the new balance.

If the mobile UI doesn’t show a Wallet entry on your version of the app, open store.steampowered.com/account/redeemwalletcode in the phone’s browser — same result, no app dependency.

What Your Steam Wallet Balance Buys

Steam Wallet funds spend as cash at any point in the Steam Store. That covers full-priced and discounted games during sales, DLC and expansions, in-game purchases for free-to-play titles, Counter-Strike 2 skins, Team Fortress 2 items, soundtrack add-ons, Steam Hardware (Steam Deck, Steam Index controllers and headset, Steam Link), and Steam Gifts sent to other accounts. The Wallet also covers Steam Workshop paid mods and Community Market purchases for trading cards, emoticons, and backgrounds.

What Steam Wallet funds don’t cover: anything outside the Steam ecosystem (no Epic Games Store, no GOG, no console stores), and they can’t be withdrawn back to a payment method or transferred to another Steam account. Once redeemed, the balance is account-bound for life.

When a Steam Wallet Code Won’t Redeem

Steam Wallet code failures cluster around five causes. The currency/region check is by far the most common — Steam ties every wallet code to a specific currency, and the redeeming account has to match.

Wrong currency or region

Steam Wallet codes are issued in a specific currency: USD, EUR, GBP, JPY, BRL, ARS, and so on. The redeeming Steam account must be set to the same currency, which Steam sets from the country/region selected on the account. If you see “The currency of the code you are attempting to redeem is different than the region in which you are located”, the code’s currency doesn’t match the account. Either redeem on an account that matches the code’s region, or contact Steam Support to request a region change — Steam allows region updates after a recent in-region purchase, but won’t let you switch on a whim.

Invalid code — typos and lookalikes

Steam Wallet codes use uppercase letters and digits only. The most common typos are O for zero, 1 for the letter I, and 8 for B. Re-enter the code character by character, including the dashes (Steam adds them automatically if you skip them). For digital codes, copy and paste from the delivery email rather than retyping a 15-character string.

Retail card not activated at the register

Steam Gift Cards bought from grocery stores, gas stations, and supermarkets require activation at the point of sale. If the cashier didn’t successfully scan the card through the register — or the activation failed silently — the code is dead at Steam’s side even though it looks valid. Take the card and the original receipt back to the store and have the activation re-run, or ask the cashier to void and re-ring the sale.

Code already redeemed

Steam Wallet codes are single-use. If Steam returns “This code has already been redeemed” and you haven’t redeemed it yourself, the card was likely tested or activated by someone before delivery — a known retail fraud pattern, especially on cards displayed on open peg hooks. Contact the seller with the full 15-character code and the receipt; a legitimate seller will replace the card after confirming with the issuer.

You have a game key, not a Wallet Code

Steam issues two kinds of codes that look similar at a glance: Steam Wallet Codes (which credit a cash balance to your Wallet) and product/game keys (which unlock a specific title in your Library). They use different redemption paths — Wallet codes go through redeemwalletcode, product keys go through Games > Activate a Product on Steam in the client without choosing the Wallet Code branch. If the wallet-code page rejects what looks like a valid code, the code may be a game key in disguise — try the Activate a Product flow instead.

Buy Another Steam Gift Card Online

If you’ve spent the wallet code you started with — or you’re researching where to buy one — MyGiftCardSupply sells Steam Gift Cards in multiple currencies (USD, EUR, GBP, and more), delivered by email in 1–3 minutes. The 15-character code you receive is the same code Valve issues through any other channel and credits your Steam Wallet identically. Pick the currency that matches your Steam account’s region at checkout so the code clears Steam’s region check on first try.

MyGiftCardSupply accepts PayPal, credit and debit cards, and Bitcoin, and has shipped Steam codes to 10,000+ customers worldwide. Buy a Steam gift card online and the wallet code arrives in your inbox in a couple of minutes.

Sources

Steam — Redeem a Steam Wallet Code, Steam Support — Steam Wallet FAQ, Steam Support — Activating a Product on Steam, Steam Support — Where to buy Steam Wallet Codes.