Redeem guide

How to Redeem a Crunchyroll Gift Card

Q: How do I redeem a Crunchyroll gift card?

Open a web browser, go to crunchyroll.com/redeem, enter the code exactly as printed, select Redeem Now , and sign in to your Crunchyroll account. The membership time applies to that account immediately — no payment method needed.

Q: Where do I enter my Crunchyroll code?

On the redeem page at crunchyroll.com/redeem, in the Enter Code field. It is the only place Crunchyroll accepts gift card codes, and it must be opened in a browser.

Q: Can I redeem a Crunchyroll gift card in the app?

No. The Crunchyroll app on phones, tablets, and TVs cannot redeem codes. Open a browser instead and go to crunchyroll.com/redeem — once redeemed, your Premium benefits appear automatically in the app on every signed-in device.

Q: Why isn't my Crunchyroll gift card code working?

The usual causes are a typo or extra space in the code, a region mismatch (the card only redeems in its purchase country), a retail card that was never activated, or a code that was already used. See the troubleshooting section above for the fix per symptom.

Q: Can I redeem a Crunchyroll gift card from another country?

No. Crunchyroll gift cards are country-locked and only redeem on an account set to the same country where the card was purchased. Use a card issued for your own region, or redeem on an account registered to the card’s country.

Q: What happens if I already have a Crunchyroll Premium membership?

If you pay Crunchyroll directly, the gift card time stacks onto your plan and your next bill is prorated. If you subscribe through Google Play, Apple, or Roku, cancel that subscription and let it expire first — otherwise the card creates a separate membership and you keep getting charged.

Add Premium membership time to your account — in a browser, on any device

Crunchyroll redeems gift cards on one page only: crunchyroll.com/redeem, in a web browser. The app can't do it. Enter the code, sign in, and the membership time lands on your account.

Code format

prepaid code

Enter it exactly as shown on your card.

Jump to redeem steps

Quick Answer: Redeeming Your Crunchyroll Gift Card

To redeem a Crunchyroll gift card, open a web browser, go to crunchyroll.com/redeem, enter the code exactly as printed, and select Redeem Now, then sign in to your Crunchyroll account. The card converts to Premium membership time on that account within seconds — you do not need a payment method on file.

Where to Redeem Your Crunchyroll Gift Card

Crunchyroll redeems gift cards in one place: the redeem page at crunchyroll.com/redeem, opened in a web browser. The Crunchyroll app — on a phone, tablet, or TV — cannot redeem codes, so the only real choice is which browser you use. Either way, the membership time lands on the Crunchyroll account you sign in with.

In a Web Browser (computer or laptop)

The desktop browser is the cleanest path — a full keyboard makes it easy to type the code without a slip, and you stay signed in afterward.

Open any browser and go to crunchyroll.com/redeem.
Type the code into the Enter Code field exactly as it appears — no extra spaces.
Select Redeem Now.
Sign in to your Crunchyroll account, or create one if you do not have an account yet.
Confirm to apply the Premium membership time to that account.

If you do not have an account, you can make one during step 4 and still redeem the same card — a paid membership is not required first.

In a Browser on a Phone, Tablet, or Smart TV

Use this when you are not at a computer. The key is to open a browser, not the Crunchyroll app — the app has no redeem option and will send you in circles.

Open the browser on your phone, tablet, or smart TV (Safari, Chrome, or your TV’s built-in browser).
Go to crunchyroll.com/redeem — type the address in rather than searching, to avoid landing on the app.
Enter the code, select Redeem Now, and sign in to your account.
Confirm to add the membership time, then open the Crunchyroll app to start watching.

Once the card is redeemed in the browser, the Premium benefits show up automatically in the app on every device signed in to that account.

What a Crunchyroll Gift Card Gives You

A Crunchyroll gift card converts to Premium membership time on your account — most commonly the Mega Fan tier — for the duration printed on the card, such as one month, three months, or twelve months. Premium removes ads, unlocks simulcasts that stream new episodes shortly after they air in Japan, and adds offline viewing and multiple profiles. The time stacks onto your account rather than sitting as a spendable wallet balance.

A gift card is not the same as a gift subscription. A gift card is a code you redeem on your own account at crunchyroll.com/redeem; a gift subscription is a membership you purchase for someone else and send to their email. The card also does not buy merchandise from the Crunchyroll Store — that is a separate Store Gift Card with its own redemption page.

Use it for: Crunchyroll Premium membership time — ad-free streaming, simulcasts, offline viewing, and extra profiles.
Best match: an anime viewer who wants Premium without putting a recurring payment method on file.

Why Your Crunchyroll Gift Card Code Isn’t Working

Crunchyroll redemption failures almost always trace to one of the issues below. Match the symptom to the fix before contacting support — most are resolved with a careful re-entry or a region check.

The code is mistyped or has extra spaces

Crunchyroll matches the code exactly, and it is case- and space-sensitive. A capital “O” entered for a zero, a missed character, or a trailing space copied with the code all cause a rejection. Re-enter it slowly, or copy it straight from your MyGiftCardSupply delivery email and trim any whitespace before selecting Redeem Now.

Wrong country — the card doesn’t match your region

Crunchyroll prepaid and membership gift cards can only be redeemed in the country where they were purchased. A card bought for one region will not activate on an account registered to another, even with the right code. Redeem the card on an account set to its purchase country, or buy a card issued for your own region.

“My membership gift card is not working” after several tries

Entering the code incorrectly several times in a row can trigger a temporary block on that card. If you have tried repeatedly, wait a few hours and then redeem once, carefully. A retail card bought in a store may also need to be activated at the register first — a card that was never activated returns an error no matter how it is typed.

The code has already been redeemed

Each Crunchyroll code works once. If it reports as already used and you bought it from MyGiftCardSupply and have not redeemed it, contact MyGiftCardSupply support with your order number — codes are checked before delivery and replacements are handled on the seller side.

You’re already subscribed through Google Play, Apple, or Roku

If your current Premium subscription is billed through a third-party app store, redeeming a gift card creates a separate membership and you keep getting charged for the original. Cancel the third-party subscription and let it expire first, then redeem the card so the time applies to the account you actually use.

Where to Buy a Crunchyroll Gift Card Online

Most people look for another Crunchyroll gift card for one of three reasons: their Premium time ran out, they want to gift membership to a fellow anime fan, or their overseas card was declined at Crunchyroll checkout. A gift card sidesteps all three — it adds Premium time to an account with no recurring billing and no payment method on file.

Buy a Crunchyroll gift card online from MyGiftCardSupply — codes are delivered by email within minutes, so you can redeem the same day you buy and start watching simulcasts without an ad break. Choose the membership length you want, then redeem it at crunchyroll.com/redeem using the steps above.

Sources

crunchyroll.com/redeem, Crunchyroll Help — Crunchyroll Gift Card, Crunchyroll Help — Where can I redeem my prepaid code or gift card?, Crunchyroll Help — My membership gift card is not working.